Delivery
Tracked delivery in 3–7 working days. Delivery costs are shown at checkout before you pay, and you will receive tracking details as soon as your order ships.
Returns
Changed your mind? You can return items within 14 days of delivery. If anything arrives damaged or faulty, email ukcustomerservice@lumimuse.com with a photo and we will arrange a replacement or refund.
Tracked delivery in 3–7 working days.
Change your mind? Return within 14 days of delivery.
Pay safely with major cards, Apple Pay and Shop Pay.
Email ukcustomerservice@lumimuse.com or call +44 7537 127996 (UK).
Delivery costs are shown at checkout before you pay. Any free-delivery offers are shown in the banner at the top of the site.
Orders arrive in 3–7 working days. We send tracking as soon as your order ships.
Email ukcustomerservice@lumimuse.com with your order number and a photo, and we will arrange a replacement or refund. Your statutory rights are not affected.
Yes. You can return items within 14 days of delivery, with no restocking fee. Please return them unused and, where possible, in the original packaging.
